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The Proof › Customer stories

The proof is also in the people we serve.

From health-system executives to the patients managing their conditions at home, what partnering with HealthSnap actually looks like.

Stories

Also running programs with HealthSnap.

Customer story

This has been very helpful to our patients who have been less technology literate or less comfortable with technology. For our patients who have little access to broadband, these cellular devices can figure it out without them having to worry about it.

Dr. Matthew LibbyChief Clinical Operations Officer, Outer Cape Health Services

Testimonials are from real, uncompensated clinicians and patients who volunteered their statements. Individual results vary.

Video stories

Needs the two films, and clearance

Prisma Health. A health-system account of finding and implementing the program, logistics, patient engagement and full EHR integration, told by the team that ran it. Virginia Cardiovascular Specialists. Produced with MedAxiom: how a cardiology group transformed outcomes for over 7,000 patients. Features Dr. Dean Caven, Ann Honeycutt, Patrick Toomey and Renee Tierney. Both exist; neither is in a form this build can embed yet.

Testimonials

Customer story

We continue to be encouraged by the clinical outcomes of HealthSnap’s virtual care management programs in areas notoriously below the national standards of healthcare outcomes.

Angela OrskyAngela Orsky, DNP, LNHA, RNSVP, Value-Based Care & Clinical Integration, Prisma Health

Testimonials are from real, uncompensated clinicians and patients who volunteered their statements. Individual results vary.

Customer story

HealthSnap’s remote patient monitoring capabilities enable our physicians to be more proactive in the care they provide, and their chronic disease-agnostic remote patient monitoring drives our overall virtual care strategy.

Dean Caven, MDPresident, Virginia Cardiovascular Specialists

Testimonials are from real, uncompensated clinicians and patients who volunteered their statements. Individual results vary.

What the calls sound like.

Our Care Navigators share moments from their work in internal channels. These are their own words, with names removed and identifying details softened.

  • The catch before the crisis

    Reviewing a chart before a call, a navigator noticed the patient had been short of breath with her heart rate running high on and off for a few days. Not an emergency yet, but a change. She contacted the physician, the patient was seen the same day, found to be in atrial fibrillation, and had her medications adjusted. She never went to the ER.

  • Accountability

    A navigator gave a patient his three-month report: he had started at 164/95 and was now at 149/88. He told her that having to take a reading every morning was what finally held him accountable to take his medication.

  • Continuity

    A patient in her late nineties told her navigator she had been waiting for the call, because she had seen her blood pressure running a little high. The device recorded the number; the follow-up is what made it useful.

Behind every trend, a patient.

Real, care-team–documented outcomes with names removed, the human impact behind the population-level results.

  • ↓24/14 mmHg

    Thirty days of real effort, reducing sodium, increasing water, transmitting consistently. His 30-day average fell from 147/90 to 123/76, driven entirely by behavioral change.

    30-day average, mmHg. Solid systolic, hatched diastolic. One de-identified patient.

  • 150/100 → 118/79

    At first he would not discuss his diet at all. His navigator kept at it, month after month. By spring he had also lost 22 pounds, with no weight-loss medication.

  • Early detection

    A heart-failure patient contacted on a body-weight alert, an early signal of fluid retention. The call became a turning point: he had begun walking daily.

See what this looks like in your population.

We will introduce you to someone running your setting, at your scale.

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